Privacy & policy

Disclaimer on information provided on the MyIBD website

All articles and messages that appear in our website, including notes from physicians and other MyIBD designated participants, are provided for general information purposes only. They do not represent individual medical advice, counsel concerning individual treatments or medical care, referrals to healthcare professionals, or any other recommendations. You should not rely on any information on these pages to replace consultations with your doctor and other qualified healthcare professionals regarding your individual health needs. Statements or opinions expressed by physicians and other independent authors reflect the views of each such individual and do not necessarily reflect the views or any official policy of the company.

MyIBD makes every effort to provide accurate and up-to-date information. However, MyIBD expressly disclaims all responsibility and liability arising from your use of or reliance on this website or for the information contained herein as a reference source, and for any advice or other guidance or information provided by any health care provider contributing to this site.

Except where otherwise noted, all information on the MyIBD website, including its design and organization, is copyrighted by MyIBD. This material is for personal use only. Permission to otherwise reprint or electronically reproduce any document in whole or in part is expressly prohibited, unless prior written consent is obtained from MyIBD.

MyIBD website also contains information copyrighted and owned by entities and individuals other than the Foundation. This information is for personal use only. Permission to otherwise reprint or electronically reproduce any document in whole or in part is expressly prohibited, unless prior written consent is obtained from the owner.

MyIBD 's website also contains third party information. Whenever possible, such information is marked with the name of the source and does not necessarily represent the opinion of the MyIBD. We do not take any responsibility whatsoever for such third-party information.

MyIBD’s website also contains links to other Internet sites. MyIBD does not necessarily endorse the views expressed in the Internet sites to which it provides links, nor is the organization responsible for the information they contain. The content of these linked sites are the sole responsibility of such sites and their contributing authors. MyIBD does not intend links to other sites to be referrals or endorsements of the linked entities, but rather provides such links for convenience only.

MyIBD maintains the right to modify this privacy policy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notice is posted will be deemed to be your agreement to the changed terms.

Introduction and Scope

We respect the privacy of our website visitors and are committed to collecting, maintaining and securing information of our website visitors in accordance with this Privacy Policy. In this Privacy Policy, we (MyIBD an Agora Group Communications Company headquartered in Irvine, California) describe our privacy practices for MyIBD.com, MyIBDapp.com that displays a direct link to this Privacy Policy (each a "Site" and together the "Sites"). This privacy policy is intended for citizens of the United States. Please read this entire Privacy Policy before using or submitting information to the Sites. By submitting information on any of the Sites, you acknowledge that you understand and consent to the terms of this Privacy Policy.

About Children

The Sites are not intended for children under the age of 14 without the assistance of their parents or guardian. We do not knowingly collect personally identifiable information via the Sites from visitors in this age group. We do, however, collect information about children from their parents or legal guardians. We ask that our Site visitors not provide information about anyone under 18 without first getting the parents' or legal guardians’ consent. By providing personal information on the Sites regarding a child, you are affirming that you are legally authorized to do so. We encourage parents and legal guardians to talk to their children about their use of the Internet and the information they disclose to the Sites or any other web sites.

Information We Collect

We may collect personal information from you to analyze visits to our Site and learn about the interests of our visitors in the aggregate and also on a personal level. We may personalize and customize the Site with references to products or educational information that we believe may be of interest to you based on your previous interactions, information you have provided to us, or information about you that we have collected from third-party sources. Your interests could come from several sources, including your browsing activity and your response to online advertisements. In such circumstances, third parties collect and store data about your interests and online activity.

We collect information from you in several different ways when you interact with our Sites:

  • Active Information Collection: You actively send information to us when you sign-up as a member on a Site, participate in surveys or promotions, post in our community, respond to us or otherwise contact us. Depending on your choices, you may send us personally identifiable information about yourself and/or your children such as your email address, name, mailing address, phone number, birthday, and gender, as well as your children's name and gender. Depending on what activity you choose to participate in on our Site, you may be asked for additional information, including health or insurance information. At all times, you determine what information you want to actively share with us.
  • • Passive Information Collection: We also collect information about how you use our Sites through web log files, cookies, web beacons, tracking pixels and similar technologies. Additionally, when you visit our Sites from a desktop computer, tablet or mobile device, we may collect certain information about your device such as browser type and version, IP address, location information and device identifier.

We collect information about you because we want to determine what you may like or find interesting and so we can provide you with targeted information and advertising either directly or through one of our advertising partners (on our Site, in newsletters, via email and otherwise). In addition, we use data to create statistics and reports where personally identifiable information has been removed and aggregated (such that it is anonymous with respect to any specific user).

To accomplish some of the foregoing data processing, we utilize independent contractors.

Use of Cookies

Where permitted by law, non-personally identifiable information and data may be automatically collected through the use of "cookies" or "internet tags" and other similar techniques placed by MyIBD and third parties. This type of anonymous information allows us to evaluate Site visitor interest and perform other market research activities. Cookies are small text files that a website can use to recognize repeated usage, facilitate a visitor's access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvement and targeted advertising. If you do not want information to be collected through the use of cookies, there is a simple procedure in most browsers that will allow you to deny the cookie feature; however, please note that cookies may be necessary to customize delivery of information to you.

Our Sites use cookies for the following purposes:

  • Analytics: We use cookies to keep track of browsing patterns and help us analyze your usage of our Sites. This helps us improve our services to you.
  • Security: Cookies help us authenticate you. For example, when you login to our Site, we set a cookie in your browser so that we can recognize you the next time you visit the Site from the same browser.
  • Sites/Services: Cookies help us recognize you and store your Site preferences while using our Sites.
  • Advertising: We use cookies to show you relevant advertising and in some cases, track its effectiveness, while visiting our Site, or other sites.

We can only access the cookies that we have stored in your browser and other organizations can never access the cookies that we have stored.

How We Share Information

We keep your information confidential and we generally do not disclose it. But, please note the following clarifications and exceptions:

  • Our employees and authorized independent contractors ("authorized personnel") may have access to your personally identifiable information for the purpose of helping us run our business (and not for their own, independent purposes, unless you consent to such use). Authorized personnel access and use such data in accordance with our instructions, on a "need to know" basis, and under defined confidentiality and security obligations.
  • If we ever sell a Site or substantial parts of our business, we may disclose your personally identifiable information to a (prospective) buyer on the condition that such buyer agrees to comply with this Privacy Policy.
  • We may share your personally identifiable information to respond to law enforcement requests, court orders or other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others or as otherwise required by any applicable law or regulation.
  • Even though we do not provide any personally identifiable information about you specifically to any advertising customers without your consent, they can occasionally find out information indirectly. For example, we frequently agree on target audiences for particular ads (for example, an advertiser may ask us to send certain information on infant safety products to parents with small children who may be particularly interested). If you choose to respond to such targeted advertisements, the advertiser may deduce that you are a member of the target audience to whom we sent the ad.
  • If you sign up for our services on a third party website, such third party may know, from you, that you signed up on one or more of the Sites.
  • Before we disclose your personally identifiable data to a third party for their own business purposes (such as a survey or a sweepstake), we will first obtain your consent, for example via email, click-through, an online opportunity to opt-out or otherwise.
  • We may share your personally identifiable information with authorized personnel in affiliated companies located in the U.S. or in other countries. At all times, personally identifiable information is treated confidentially.
  • We freely use and disclose data in anonymous form, for example, in statistics or reports to our advertising customers and partners.
  • We may partner with third parties to track the effectiveness of advertisements on our Sites. This involves matching offline purchase information (for example, through a rewards card program) with browsing information on our Site. This helps us determine when you view a particular product advertisement on our Site and subsequently make an offline purchase in a store.

Please remember that if you post any information in areas of our Sites that are generally accessible to users, such as chat rooms and message boards, it will be available to the public.

Do Not Track Signals

Web browser Do Not Track (DNT) settings are not enabled on the Sites. Therefore, no action will be taken with respect to "do-not-track" configurations in your internet browser. By default, you will receive a personalized experience while browsing our website.

Ad Choices

The majority of advertisements on our Sites are served to you on our behalf by our third party ad serving contractor Doubleclick. However, we do allow third parties (such as advertisers, ad agencies, and ad networks) to serve some of the advertisements on our Sites. Please remember that MyIBD does not have access to, or control over, the placement of cookies or other tracking mechanisms that these third parties may use or the information these third parties may collect. Such third parties may use cookies which have been placed on your computer to gather information about you and understand the types of pages visited by you and content that you view on our Sites and other websites. These third parties may associate your browser with relevant interest categories and use these categories to show you interest-based advertisements. For example, if you frequently visit travel websites, they may direct to you ads related to travel.

You do have choices about the collection of information by third parties on our web site. Many, but not all, third parties engaged in interest based advertising participate in an industry wide self-regulatory program which has developed consumer-friendly standards for interest based advertising. You can opt out of interest-based advertising offered by participating third parties. With respect to third parties that do not participate in this program, they may or may not offer a mechanism for opting out of interest based advertising.

In addition to the foregoing, you can set your browser to notify you when a cookie is sent or to refuse or delete cookies altogether, but certain features of the Sites might not work without certain cookies.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.

Occasionally, we provide links to other sites for your convenience and information. These sites operate independently from our Sites and are not under our control. These sites may have their own privacy notices or terms of use, which we strongly suggest you review if you visit any linked sites. We are not responsible for the content of these sites, or for any products or services that may be offered through these sites, or any use of the linked sites.

California Privacy Rights

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by MyIBD. to third parties for the third parties' direct marketing purposes. To make such a request, please submit a request to our customer service team. Please allow thirty (30) days after receipt of your request for a response to be provided.

Access and Correction; Comments and Questions

Please keep your information, accurate, current, and complete by routinely updating your user profile. If you have any questions, comments or concerns regarding this Privacy Policy, please contact us at:

MyIBD an Agora Group Communication Company   Attention: Chief Privacy Officer   2 Gatewood  Irvine, CA 92604

Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from specific communications at any time by logging into the Site and navigating to your email subscriptions.

Changes to This Privacy Policy

This Privacy Policy was last updated in October 2017. We reserve the right to amend it from time to time and if we change it materially, we will post a revised version on the Sites. Please check back periodically, and especially before you provide any personally identifiable information to us.

Terms of Use

Note also that your use of the Sites is subject to our Terms of Use, which contain disclaimers, limitations of liability and a choice of California law. We recommend that you also review the Terms of Use before accessing our Sites.

Terms of Use

THESE ARE THE GENERAL TERMS AND CONDITIONS GOVERNING YOUR USE OF THIS WEBSITE AND OUR SERVICES. BY ACCESSING, USING OR SIGNING UP FOR THIS WEBSITE, OUR NEWSLETTERS OR ANY OTHER SERVICES, YOU ARE CONCLUDING A LEGALLY BINDING AGREEMENT BASED ON THESE TERMS WITH MYIBD

Introduction

Welcome to the www.MyIBD.com web site. This web site, and the information, content, products and services it makes available (which, collectively are referred to as the "Web Site"), is provided to you by MyIBD, an Agora Group Communication Company, with its principal offices in Irvine, California ("MyIBD" or "We"). These Terms of Use (this "Agreement") set forth the terms and conditions governing your use of this Web Site.

Modifications to this Agreement

MyIBD may make changes to this Agreement from time to time in its sole discretion, by updating this posting on this Web Site, and specifying the effective date of the new version of the Agreement. Your continued use of the Web Site following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit this Web Site you should check to see if a new version of the Agreement has been posted.

Contact Information

If you have any questions or concerns with respect to this Agreement or the Web Site you may contact a representative of MyIBD mail at Customer Service, MyIBD, 2 Gatewood, Irvine, California, 92604 USA.

Web Site Intended Audience

This Web Site is operated by MyIBD from its offices in the United States. This Web Site is directed to adults in the United States and is not intended for children under the age of thirteen without adult supervision.

Privacy

We describe our current practices related to personally identifiable information collected through the Site in our Privacy Policy and that we may update our policies and practices from time to time at our sole discretion.

Your Use of Content and Information -- Disclaimer with Respect to Content

A variety of information, advice, recommendations, letters, messages, comments, posts, text, graphics, software, music, sound, photographs, videos, data, and other materials ("Content") is available on the Web Site. Some of the Content is provided by MyIBD or its suppliers, and other Content is provided by persons who use the Web Site ("Users"), such as User opinions and views provided via posts to chat rooms, blogs, bulletin boards, or discussion forums. While MyIBD strives to keep the Content that it posts on the Web Site accurate, complete, and up-to-date, MyIBD cannot guarantee, and is not responsible for, the accuracy, completeness, or timeliness of any Content, whether provided by MyIBD or its suppliers, or by Users of the Web Site. Any opinions, advice, statements or other information expressed or made available by Users or third parties, including but not limited to bloggers, are those of the respective User or other third party and not of MyIBD. MyIBD does not endorse and is not responsible for the accuracy or reliability of any opinion, advice or statement made on the Web Site.

MyIBD does not have any obligation to prescreen, edit, or remove any Content provided by Users that is posted on or available through the Web Site.

Notwithstanding the foregoing, MyIBD will have the right (but not the obligation), in its sole discretion and for any reason, to prescreen, edit, refuse to accept, remove, or move any such Content.

THE CONTENT AVAILABLE VIA THE WEB SITE IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER MYIBD NOR ITS SUPPLIERS OR USERS ARE ENGAGED IN RENDERING MEDICAL, COUNSELING, LEGAL, OR OTHER PROFESSIONAL SERVICES OR ADVICE.

SUCH CONTENT IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT.

User-Submitted Content

Representations Made and Rights Granted

You are responsible for all Content that you submit, post, or otherwise make available to or through the Web Site. By doing so, you represent and warrant to MyIBD that such content is not confidential and that you have all necessary permission to submit, post and otherwise make available such Content.

MyIBD makes no claims to ownership of Content that you submit, post or otherwise make available to or through the Web Site and you continue to retain all ownership rights in such Content and the right to use your Content as you determine. However, you do grant to MyIBD and its affiliates a worldwide, nonexclusive, perpetual, fully sub-licensable, royalty-free right and license as set below:

a. with respect to Content other than photos, graphics, audio, video, or journals that you submit, post or otherwise make available to public areas of the Web Site (e.g. not intended as a private communication), the license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute , publicly perform, and publicly display such Content (in whole or part) worldwide via the Web Site or otherwise, and/or to incorporate it in other works in any form, media, or technology now known or later developed; and

b. with respect to photos, graphics, audio, video or journals that you submit, post or otherwise make available to public areas of the Web Site, the license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and publicly display such Content for the purpose for which such Content was submitted, posted or made available.

Ownership and Intellectual Property Rights

Ownership

This Web Site is owned by MyIBD. All right to, title to, and interest in the Content available via the Web Site, the Web Site's look and feel, the designs, trademarks, service marks, and trade names displayed on the Web Site, and the Web Site URLs, are the property of MyIBD or its licensors, and are protected by copyrights, trademarks, patents, or other proprietary rights and laws.

License to Use Content

MyIBD grants you a nonexclusive, nontransferable, revocable, limited license to view, copy, print, and distribute Content retrieved from the Web Site only for your personal, noncommercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in conjunction with the Content. You may not use any Content available via the Web Site in any other manner or for any other purpose without the prior written permission of MyIBD. All rights not expressly granted in this Agreement are expressly reserved to MyIBD.

Trademark Notices

All trademarks, service marks, logos and designs used on this Web Site, whether registered or unregistered, are owned by MyIBD or other third parties. You may not use or display any trademarks, service marks, logos or designs owned by MyIBD or its affiliates without our prior written consent.

Your Contact with Advertisers or Other Third Parties and Other Web Sites

Your dealings with advertisers or other third parties found on or accessible through the Web Site are solely between you and the third party. These dealings include, but are not limited to, your participation in promotions, the payment for and delivery of items if any, and any terms, conditions, warranties, or representations associated with such dealings. These links are provided solely as a convenience to Users and should not be construed as an endorsement by MyIBD of content, items, or services on those third-party Web sites. You access and use such sites, including the content, items, or services on those sites, solely at your own risk.

MyIBD does not make any representations or warranties with respect to any content or privacy practices, or otherwise with respect to such third parties or any items or services that may be obtained from such third parties, and you agree that MyIBD will have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties on the Web Site.

Disclaimer of Warranties with Respect to Web Site

THE WEB SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MYIBD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

MYIBD DOES NOT MAKE ANY WARRANTY THAT THE WEB SITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. MYIBD MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEB SITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEB SITE.

Limitations of Liability

MYIBD AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE CONTENT AVAILABLE VIA THE WEB SITE. YOU MUST EVALUATE, AND BEAR ALL RISKS ASSOCIATED WITH, THE USE OF ANY CONTENT, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF SUCH CONTENT. YOU SPECIFICALLY ACKNOWLEDGE THAT MYIBD IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF USERS OR THIRD PARTIES.

ADDITIONALLY, IN NO EVENT WILL MYIBD OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, OR ANY OTHER SUCH DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE THE WEB SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEB SITES; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEB SITE; OR (5) ANY OTHER MATTER RELATING TO THE WEB SITE. THESE LIMITATIONS WILL APPLY WHETHER OR NOT MYIBD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Indemnification

You agree to indemnify and hold harmless MyIBD, its directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys' fees) directly or indirectly related to (1) your breach of the Agreement; or (2) the Content you submit, post, or transmit through the Web Site.

Complaints Regarding Content

Regarding copyright infringement complaints, please send all correspondence by mail to MyIBD Customer Service. 2 Gatewood, Irvine CA 92604.

Your Account

You are responsible for maintaining the confidentiality of any passwords associated with your MyIBD account, monitor all activity under the account, and assume full responsibility for all activities that occur under your account (unless we cause a security breach).

Modification or Suspension of the Web Site

MyIBD may at any time modify, discontinue, or suspend its operation of this Web Site, or any part thereof, temporarily or permanently, without notice to you.

Termination

Either party may terminate the Agreement for any or no cause, at any time, by notice, which shall be effective immediately or as specified in the notice. After termination, you shall no longer access the Web Site. The provisions of this Agreement which by their intent or meaning intended to survive such termination shall continue to apply indefinitely.

Severability of Agreement

If any provision of the Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in the Agreement shall continue in full force and effect.

Applicable Law

This Agreement and the resolution of any dispute related to this Agreement or the Web Site shall be governed by and construed in accordance with the laws of California without giving effect to any principles of conflicts of law. Any legal action or proceeding between MyIBD and you related to the Agreement shall be brought exclusively in a court of competent jurisdiction sitting in Irvine, California, United States, and you agree to submit to the personal and exclusive jurisdiction of such courts.

MyIBD SMS Terms and Conditions

What are MyIBD SMS messages?

MyIBD SMS messages are text messages sent by an automatic telephone dialing system to opted-in MyIBD users that contain informational and marketing content. Message and data rates may apply. Text STOP at any time to cancel.

Once you have opted in to receive such text messages, you will receive a one-time message with links to download the appropriate app for your mobile phone. Depending on your mobile device, the confirmation message may be split into multiple messages.

How do I sign up for MyIBD SMS messages?

By texting APP1 or APP2 to our number, you will receive a one-time message that will include links for you to download the MyIBD App for iOS or Android. Depending on your mobile device, the one-time message may be split into multiple parts.

By texting CB to our number, you will receive a one-time message that will include links for you to download the MyIBD App for iOS or Android as well as a link to a coupon from MyIBD’s partner. Depending on your mobile device, the one-time message may be split into multiple parts.

If a keyword reply option is also included in the SMS (i.e. Reply Y or reply with your email address) then you have the option to reply “Y” or reply with your email address to opt-in to receive reoccurring texts and/or download the app. Replying via SMS with your email address does not constitute an opt-in for emails. This opt in just includes reoccurring SMS messages. The reoccurring SMS program includes helpful tips, tools and offers related to your stage in parenting. Opting in to receive MyIBD SMS messages is not a condition of downloading the MyIBD App.

Is it free?

Although all MyIBD SMS messages are complimentary, Message & Data Rates May Apply. Depending on your text plan, you may be charged by your carrier.

What if I don’t want to receive any more service messages?

To stop receiving all MyIBD SMS messages, simply text STOP to the short code provided. Once your telephone number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device.

What if I want to opt back in?

You can start receiving MyIBD SMS messages again by following any of the steps outlined in the above section: “How do I sign up for MyIBD SMS messages”.

What if I want more info?

To request more info, simply text HELP to the short code number. You may also contact our Customer Service team.

What are the Participating Carriers?

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cabelvision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. Other regional and smaller carriers are also supported.

Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, terrain, and proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.